Responsible Gaming
Gaming Should Be Entertainment
We believe that online gaming should be enjoyable entertainment, not a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to reassess your gaming habits and seek support.
Please gamble responsibly and within your means. Set limits on time and money spent, and never gamble with money you cannot afford to lose.
Age Verification
You must be 18 years of age or older to participate in online gaming in Australia. By accessing PayID pokies services through our site, you confirm that you are of legal gambling age in your jurisdiction.
We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following signs, problem gambling may be affecting your life:
- Gambling more often or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Using gambling to escape problems, stress, or negative emotions
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Failed attempts to cut back or stop gambling
- Gambling with money earmarked for essential expenses
- Experiencing financial, legal, or relationship problems due to gambling
If you've ticked any of these boxes, please reach out for help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable gaming operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Time Limits: Set reminders or automatic session timeouts to manage your gaming time
- Reality Checks: Enable pop-up notifications during gaming sessions to promote awareness
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Account Restrictions: Limit access to your account or reduce betting limits
We encourage you to use these tools proactively as part of your responsible gaming strategy.
Support Organisations & Resources
If you're struggling with problem gambling, help is available. Please contact one of these organisations:
Australia
- Gambling Help Online – Free, confidential counselling and support
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call) - Lifeline Australia – Crisis support
Phone: 13 11 14 (24/7)
United Kingdom
- GamCare – Free treatment and support
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Do You Need Help?
If you believe you have a gambling problem, please seek help today. There is no shame in reaching out — many people struggle with problem gambling, and recovery is possible with the right support.
Contact one of the organisations listed above, speak to a trusted friend or family member, or visit your GP for a referral to gambling counselling services.
Remember: Help is available 24/7, and support is confidential.